Meet Our Staff
Gain confidence in our unique mix of skills, personalities and history.
Fred Miller
OWNER & PRESIDENT
Gerald Jenkins
CHIEF EXECUTIVE OFFICER
Jan Primm
CHIEF FINANCIAL OFFICER
Joel Leach
CHIEF TECHNOLOGY OFFICER
Vickie Jacobson
DIRECTOR OF MAPPING
Shay Holmes
MAPPING SPECIALIST
Fred Miller
OWNER & PRESIDENT
Gerald Jenkins
CHIEF EXECUTIVE OFFICER
Jan Primm
CHIEF FINANCIAL OFFICER
Joel Leach
CHIEF TECHNOLOGY OFFICER
Vickie Jacobson
DIRECTOR OF MAPPING
Shay Holmes
MAPPING SPECIALIST
The Team
Fred Miller
Fred is one of the original founding owners of MBS and is still our principal owner and president. Beginning with a combined personal base as a cemeterian (since 1981) and as a scientist, it was a natural flow to find the technical solution to cemetery needs. His solution was to help found the first software company designed exclusively around the deathcare industry. Through his work at MBS he has seen our company grow dramatically in size, product line and client base.
His personal life has also been hugely influenced by this industry and has in turn influenced it. Throughout the past decade, Fred has had the honor of serving as the Vice President, President-Elect and President of the ACA/ICFA. While a member, he has also been responsible for Government and Legal Affairs, Education, Membership and Products and Services. He has also served on the Board of Directors of the Southern and Florida Cemetery Associations, as the Chairman of the ACA/ICFA Strategic Planning Committee, and as the President of IMSA. In 2015, Fred was honored to be inducted into the ICCFA Hall of Fame.
When not working, Fred enjoys western US history, sports, classical music and reading.
Gerald Jenkins
Gerald is our Chief Executive Officer and salesperson. He has also been a member of our technical support and training team since 1994. Through his tenure at MBS, most of our clients have spoken with him once or twice in the past and have been trained by him in many of our software systems. He is also a client advocate within MBS, one of our main software testers, and often the collector of client needs for future versions of our software. Educationally, Gerald is well suited for life in the technical and business sides of cemetery and office management. Currently he holds both a Business Administration degree from Florida College and a technical degree from Tampa Technical Institute.
When he is not at MBS or traveling for MBS, he enjoys spending his time with his family and does a great deal of gardening and improvements to his house. When he’s not gardening or working with his wife to harvest and can their take, Gerald has three children who take up a good measure of his time.
Jan Primm
Jan, who has been with MBS since 1996, is our Chief Financial Officer. Originally hired as MBS’s accountant, Jan has moved into general office management and HR for MBS and is one of the most treasured support people we have. Through her career here she has also provided her accounting skills to related cemeteries and organizations. She continues to share this experience with our client base as a strong technical support person. Through this she is bringing her strong personal knowledge base of both accounting and the industry to the aid of MBS clients. Prior to joining MBS, Jan graduated from Vanderbilt University with a degree in Math and Economics.
In her life away from MBS, Jan is an avid football fan and Titans season ticket holder. When not watching football, Jan enjoys spending time with her parents and two brothers. As a sports fan, she also will join an occasional game with her family and in fact, won’t turn down playing an occasional pick-up game herself. Jan is a dog lover and would be happy to tell you about her black lab Zeus.
Joel Leach
Joel was brought on board at MBS in 2000 for the development of Nexus XP, eventually becoming our Chief Technology Officer. As such, he has been a key programmer and manager for us and has helped to continually move Nexus and our other products to the next level of quality. Joel also has the role of maintaining MBS Cloud servers and our internal systems.
Prior to joining MBS, Joel attended The Delta School of Business and Technology where he studied electronics and microprocessing. After graduation, Joel worked as a computer programmer and IS specialist in Louisiana, where he was raised before running for the hills of Tennessee.
In his world away from MBS, Joel is the married father of three children… who were babies when he joined MBS and are now adults! He and his wife still enjoy spending time with them. By his own admission, Joel is a computer addict and electronics junkie. He enjoys watching TV/movies, playing video games, and noodling on the guitar.
Vickie Jacobson
Vickie is the Director of our Mapping Services team. Having been a digitizer with MBS since 1998 and deeply involved with our IMAP clients and projects, Vickie is a core of knowledge on many of our client maps and is quick to help with clients issues or just help you understand the use of the map. Coming to MBS with a degree from ITT Technical Institute, Vickie was originally an AutoCAD designer, but has been pulled to the GIS side. Her unique combination of GIS and CAD skills bring an extra polish to each of the maps she takes such pride in producing. When not creating maps, Vickie, like the rest of the mapping team takes her visual and organizational skills as a GIS professional to the marketing table and assists regularly in that area of the company.
Vickie’s home life is filled with 2 grown daughters and 1 fun filled 9 yr old grandson, 3 sr rescue dogs and relaxing with her husband who is a retired Navy Captain Reservist. One thing they love to do is travel with the hubby to see all the places they see on the food channels!!
Shay Holmes
Shay is a Mapping Specialist with a focus on creating maps for our clients.