Technical Support
MBS strives to make each user of our software system a winner.
Technical Support
MBS strives to make each user of our software system a winner.
Need Help Now?
Extended technical support
As our mission states, we work to improve the operational efficiency of each of our clients. This mission is met through quality software, on going improvements and continued support. Through this, MBS offers a user support program to all MBS clients. This support program, available for all paid subscribers to MBS's extended technical support plan is available for all MBS products.
What You Get
Access to MBS's Technical Support team via phone, fax and email
Interactive online support and demonstrations using remote access software
Regular software updates
What our clients are saying
Nexus is going to make my job a lot easier.
Tina Delgado Sunset Memorial Park, Albuquerque, NM
What our clients are saying
My staff loves the Task Center... Having all the information right there on one screen... is a tremendous time saver.
Gary Brown Catholic Cemeteries of Phoenix
What our clients are saying
Nexus allows me to finally extract customer, sales, and service information without delay.
Rick Davis Diocese of Fresno
What our clients are saying
World class products, world class support.
Glen Porter Highland Cemetery, Milwaukee, WI
What our clients are saying
Great products, great support, great upgrades. Just a great company.
Ann Kilzer Curlew Hills, Clearwater, FL
What our clients are saying
Terrific Support -- I don't care how you describe terrific, this is it -- period.
Rick McLaughlin Allegheny Cemetery
What our clients are saying
Nexus is going to make my job a lot easier.
Tina Delgado Sunset Memorial Park, Albuquerque, NM
What our clients are saying
Vickie, Great job on the addition of the niches to the St. Joseph mausoleum map. That was very quick and appears to be 100% accurate on the first pass. Impressive!
Rick Davis Diocese of Fresno
What our clients are saying
Fred, I wanted to call to your attention how Joel Leach helped us in a difficult situation... What I want to share with you is that I was not surprised at all. All of your staff which we deal with, Joel and Jan and Gerald, display a "let me help get it done right and get it done now" mentality. Each of them has been very gracious in explaining any problem that we call with, regardless of whether it was our error or misunderstanding which caused the problem to begin with. I must assume that it was you who created this great customer service climate. Thanks to all of you.
Neal Shoger Gibraltar Remembrance Services
What our clients are saying
I talk to Jan on a regular basis. Sometimes I think I need a red phone on my desk that connects to her (LOL)... She is WONDERFUL.
Kay Mullenax Diocese of Tucson
What our clients are saying
The data conversion and transition were smooth and the service is just great.
Rich Peterson Archdiocese of Seattle
What our clients are saying
MBS has been a lifesaver... and their courteous staff is just a friendly phone call away.
Chuck Freebold Our Lady Queen of Peace in Palm Beach Diocese
What our clients are saying
They (the MBS Support Staff) are so accommodating and always there when we need them.
Ben Ernest Sunset Memory Gardens, Dothan, AL
What our clients are saying
My staff loves the Task Center... Having all the information right there on one screen... is a tremendous time saver.
Gary Brown Catholic Cemeteries of Phoenix
What our clients are saying
Nexus allows me to finally extract customer, sales, and service information without delay.
Rick Davis Diocese of Fresno
What our clients are saying
My thanks to all the MBS staff for the help and support provided with the Nexus and IMAP startup and data conversion support. Getting to know you guys was a joy.